Support : BIM Track

Improve the information contained in the notification email

The subject heading of the issue update email needs to be improved:

The subject needs to include the project name and the building the email applies to. 

Each project has multiple buildings. This needs to be shown.
  • Guest
  • Dec 15 2017
  • Planning to implement
  • Attach files
  • Guest commented
    16 Feb 04:46pm

    It would be great to have notifications customizable by clash status. For example, we created a custom status called "ready to close" on our projects. Once a clash has been resolved the detailer sets the status to be "ready to close". At this point they do not need notifications on this status as it is out of their hands and up to and administrator to close the clash.

  • Guest commented
    7 Jul, 2021 12:55pm

    The logo itself does not need to be the most prominent thing on the document. Project name or number and the issue is more critical to be near the top (in text form. This should be compatible with most peoples mobile notifications. The massive project logo at the top of emails forces us to enlarge the email just to see the content.

  • Guest commented
    15 Feb, 2019 03:26pm

    When emails get sent out the status should be within the email to allow the user being notified to quickly understand the status of the issue without having to open the issue.  I have attached a screen shot of my thoughts. 

  • Admin
    Carl Veillette commented
    22 Jan, 2019 03:43pm

    Thank you it is in the roadmap for 2019.

  • Guest commented
    22 Jan, 2019 05:20am

    Further to this, there needs to be image file compression in the notification summary of issues. My inbox quickly fills up.