Support : BIM Track

Separate Hub admin users

There needs to be another level of administration access within BIM Track for the Hub.


Today a user with admin access to his project mistakenly deleted me from the entire Hub. I lost access to 18 projects. This has meant having to be set up as a new user and admin access granted again one by one on each project by a colleague. Since I was Creator on two projects, when I was deleted the admin rights have reverted to a company IT address which I cannot access, so cannot easily regain my admin rights.


We need to have a select number of users who manage the Hub so this cannot happen in future.


Project Admin and Hub Admin kept separate.

  • Guest
  • Jun 18 2019
  • Future consideration
  • Attach files
  • Guest commented
    20 Aug, 2019 12:20pm

    Yes!! Good idea

  • Guest commented
    12 Aug, 2019 07:59am

    This is very important for implementing BIM track across a large organisation.